We no longer have a chat system in place on the site. It was dragging the bandwidth down for everyone and didn't work properly. Sending tickets to the chat company didn't help. It was also very expensive to keep it going full time when hardly anyone used it. There are tons of free chat systems on the web, some people use AIM, Slack, Skype, Kik, etc. Try a few to see what one works best for you, and group chats can be created easily on most of these as well.
The Interactions Inbox is located on the right side of your main dashboard/feed. This functions as a mini inbox. Any pokes or interactions will be located here for you to respond to. If you are mobile, you can check sent/received interactions via the Interactions Sent/Interactions Received icons in the main mobile menu.
Please note that when you open the inbox, all interactions are marked as "read", so if you have 7 pokes/interactions and open the inbox and return ONE, all 7 will be marked read at that time. You'd have to go back and check manually to get to those other 6 unless new ones show up. This is to stop "ghost" interactions that were left after someone deleted their account. In this way ALL are marked as read so none linger without being able to actually be deleted.
We aim to have a wide variety of interactions for our users to play with. If you'd like to send in an idea for an interaction, please send a support ticket, selecting "Suggestions" as the category. We will not add violent interactions that could be used to harass other users though, so things like "punch", "knock out", "kick", etc won't be added. Slap was added mostly for those users that insist on sending risque interactions to people that don't want them. Otherwise, we try to make sure our interactions are fun, flirty, and cordial.
The mail messages are the default messages. They function just like any other mail messaging. You can add attachments up to 5mb if they are docx, epub, gif, jpeg, jpg, pdf, png, txt, or zip. You can add photos, links, and smileys as well. There is a smiley button that shows you the emoticons/smileys that we have added to the site. The Legacy Inbox is used for if we upgrade to a new version of the script mail settings, all current messages in your inbox would be moved to the legacy inbox for safekeeping.
You can create a group inbox using the default messages by opening a new message and inputting the names you want in the "to" section. Please be aware though, that all users in the group message MUST be friends. The site is a friend community. Any users who aren't friends with everyone in the group message will not be able to respond in that message. This includes users that have blocked other users. If someone has blocked another user in the same group message, they will not be able to reply.
Occasionally you will get a "ghost" notification. This happens sometimes when a user deletes their account after sending a message. Simply open your mailbox, and select "Mark all as read" and it should solve it.
Also, please note, messages cannot be deleted. You can delete them from your inbox, yes, but the system still holds a record of them. If you have a user who leaves the group and you replace that character using the same account, the 2nd driver WILL be able to see anything the 1st driver sent if they're talking to the same people. We suggest for legal reasons that you always start each driver off with a fresh account, even if that means some loss of posts. A plugin will be run that will sweep messages older than 180 days, but the risk is still too great to ignore if reusing accounts and the other owner was recent.
I can't delete messages, they pop right back. - This is how the script is set up, in order to use threaded mail, they cannot be deleted by the user. Admins sweep messages that are over 180 days/6 months old.
I have a mail notification but there is nothing there. - This is a "ghost" mail. It's just a glitch in the system generally. Simply open the mailbox and hit "mark all as read" and it will go away.
In group chat someone can't respond - Make sure that everyone in the chat is friends with one another. The site won't let non-friends or blocked members message each other.
I'm not getting mail sounds- The sounds currently don't work on the mail module. We are investigating how to improve the feature, but for now, when you get a new message, you won't get a sound notification for it.