Here at RoleplayLives, Pages and Groups are integrated. They are the same thing, you just choose whether you want people to click "like" to see the content (Pages) or click "join" to see the content. (Groups). Groups have a few different settings that can make them more private though.
When creating your group or page, you will likely be befuddled by the categories/subcategories options. Fear not, it's super easy. Subcategories here are like a file folder. If you have NO other groups, you don't need a whole file folder to hold just one paper. So it goes into the Groups D-I, Independent subcategory already set up for you. If you're going to have lots of groups, you'll want a file folder to organize them all. That is what a subcategory is.
Subcategory- Like Pages
If you have a group, set it as follows-
Category- Groups D-I
If you have a group that will need multiple group pages, all in the same "realm", you will need a custom subcategory to "host" your groups. This is the name of your group as a whole. Staff here at RPL are admins at the Darkside. Our names all have Ds in them, as do our group pages. So our subcategory custom name is Dark Hunter Dark Side.
Please note, You CANNOT use a subcategory unless you have asked admin to make you one. As seen above, these subcategories are for specific groups. You are not to simply pick one that you feel your group "might" fit in. That's not how it works.
To get a custom subcategory to store your group pages in, send a support ticket here- http://www.roleplaylives.net/contact
CREATING A GROUP/PAGE
After contacting an Admin to make your sub-category if you need one:
1. Go to your main RoleplayLives screen.
2. Click on pages/groups on the left hand side.
3. Up at the top right hand side, you will see a create a page link. Click on it.
4. Click groups for a bit tighter security where users have to "join", pages for people to "like" instead.
5. In the drop down menu, find your group's subcategory. Then type in the name you wish the page to be.
6. On the Landing page part, again you can change it but we usually leave it as wall. Next, hit update.
7. On the editing page: Information- that is the description of what your page is.
8. On the editing page: Photo- Feel free to add whatever photo you like (as long as it follows the TOS).
9. On editing page: Permissions- This is the page where you choose who can see your group. We do NOT have secret groups so the tightest security would be 'friends only'. The next setting is what will help that even more. You can choose how you want the page registration. You can have it tightened down to where new members have to be approved, or new members have to be actually invited. Everything else should probably be members only.
10. On editing page: Invite-Here's where you invite friends/group members. When done, click send.
11. On editing page: Widgets-This can be used to make announcements or anything like that.
12. You now have a fully functional page to tinker and play around with. Enjoy!
Note: Admins can't be set until people join. To go back to the Editing page, click the orange button at the top that says actions and then click manage. All users, admins or members, must be friends with the founder of the group or they won't be able to see the group in the pages menus.
Be sure when you create a page that you intend to be responsible for it. When a user deletes themselves or is deleted, anything associated with their account is gone too. That means any groups or pages you started will be gone, including all writing/photos/blogs/anything associated with the page. Groups must also adhere to the nudity guidelines. We are a writing website primarily. Posting pornographic gifs and photos, even in a private group, is still against the TOS. Tech people and developers can still see everything, even in private groups. Familiarize yourself with those guidelines so your page doesn't get deleted due to TOS violations.
If you'd like to switch the founder of a page due to someone leaving the group, please delete the person you want as the NEW founder from admin by using the page settings. Then, have the new person go to the page where she/he is just a regular member. On the bottom left hand side of the page they will see "Claim Page". They can then submit a claim, explaining why they need the page switched to their name. Admin will contact the original founder to make sure this is okay, and then grant page founder status to the "new" founder. Do this BEFORE deleting the original member's account or you WILL lose the page!
Group approvals are done by one admin. If you don't read the orange text when you create your group and have it in the wrong category, she cannot approve via mobile, which means you will be waiting until she gets online. Do not message or send invites to get admin attention for your group. We approve those as soon as we are online, and cannot do it mobile if things need fixed, so likely you're sending us the messages when we're at the doctors or something and can't help anyways. If you have your group properly sorted and filed, we'll get it as soon as we see it, we promise.
RPL has introduced a new feature for the site, Permalinks. Beneath each item in the feed, you should now see a new addition: PERMALINK. You can open the feed item in a new tab by clicking it, then bookmark/favorite that page in your browser. Use your bookmarks/favorites to keep track of your ongoing RPs, things you want to save, etc. You can copy the link from PERMALINK and share that anywhere. On a computer, this is usually done by right clicking and selecting "copy link". You can then paste the link into a status post, an email, a comment, anything. On mobile, try a long press on the link to copy the URL. Same to paste it.
Status posts are not considered "true" content to the site's script. If you have something you're working on that you want to save, please post it as a blog. This includes group/page posts. Blogs are the safest way to post your writing here. We are working on a way to save writing here for people to archive, but it will be ONLY for blogs. Take the time while we're working on figuring out the export function to start saving your content as blogs so you'll be able to make use of it.
Sometimes the site goes down randomly. We have a large, active site, and if bandwidth gets too strained, it can cause a temporary bit of downtime. We suggest writing in Notepad/Word, or even wordcounter.net first and copying/pasting into RPL. We'd hate to have someone lose a great post just because the network timed out as they submitted.
TIPS & TRICKS
All admins on a page/group are now able to login as the page using the "Account" tab in the top right hand corner. If you post the blogs as the page, this will enable all admins to edit and handle them when necessary. They can also now comment as the page that way as well. They MUST be an admin of the page to do so, however.
You can start an event for your group, but please note that events are NOT SAVED. Do NOT do an entire event on the event page. Link your attendees to a group blog or the group/page made for the event. Events are periodically swept from the server, as the system sees them as done and over with once the date passes.
Please remember, the page/group is a regular user, not an admin user. So they are limited in what they can do. It's mostly for admin posts, really. We use ours to post rules for the groups that people have to "sign", and links to the members they need to friend by posting the link right in the blog, things like that. It's not meant to be fully interactive here when you are posting as the page itself, which is why we don't suggest creating characters as pages, it's not set up for that. If you intend to need to do this often and don't want to use a regular admin profile and not the page itself, we suggest creating an account for the group admins to share to post things like that without needing to show which admin posted it.
If you are getting "Page Not Found" after clicking "Create a Page/Group", please upload a profile photo. You can't start a page or a group until you are Verified, which is done automatically once a profile photo is uploaded.
If you have been added to a group but keep being told you don't have permission to view it- IF the settings are set to "Who can view- Friends"- this means only friends of the FOUNDER can view. Anyone added to a group set so only friends of the founder can see, needs to be friends with the founder.
For group permissions, we suggest-
Who can view- Everyone.
Registration- Approval First
Everything else- Members Only.
This will make it so anyone can view the page name in a search and request to join. But in order to see inside the group, an admin needs to approve the request. This gives adequate privacy, but allows users to be able to find your group. It also ensures that admins can post as the page, which is coded as a member NOT an admin. To be a private group, simply adjust the first two settings to- who can view/friends, registration/invite only.
UNFRIENDING/BLOCKING GROUP MEMBERS
If you unfriend/block someone without removing them from your groups, when that person comes to us for help, we have to fix it. We've been getting into the server to do it, but each time, we risk the integrity of the entire site. It is the group founder's responsibility to take care of their group. We can't risk the site because the founder hasn't removed people properly. This is advance notice that as site admins, we will log into a founder account to remove people from the page if we get a support ticket stating that you haven't done so before unfriending/blocking. We'd prefer never to have to log into any account without express permission, so we urge people to please follow the proper procedure and remove people from your groups/pages before you unfriend/block them so we don't have to.
My page keeps getting sorted in a place I didn't put it in! - Chances are you are putting it in the wrong place and an admin is helping you by moving it to the proper spot. Please don't continue moving them. If you feel where we put it is wrong, please contact us. We have a lot of groups, we may be sorting it where it doesn't go, but we'll need you to clarify for us that it belongs where you are putting it.
It says someone's wanting to join my group, but nothing is there. - These are "Ghost" Invites. This happens when someone's profile gets deleted before they get accepted. You can't clear these yourself. You'll need to send a support ticket, specifying that you've approved ALL waiting sign-ups except the ghosts, as well as the page ID. This is the number in the address bar. If you're using a vanity URL, go to "Actions"-"Manage" and the number will pop up in the address bar there. We have to manually clear those from the database ourselves.
Why hasn't my group been approved, it's been X amount of minutes? - Group approvals are done by one admin. If you don't read the orange text when you create your group and have it in the wrong category, she cannot approve via mobile and so you will be waiting until she gets online. Do not message or send invites to get admin attention for your group. We approve those as soon as we are online, and cannot do it mobile if things need fixed, so likely you're sending us the messages when we're at the doctors or something and can't help anyways. If you have your group properly sorted and filed, we'll get it as soon as we see it, we promise.
I'm getting notification sounds for my groups, but I have the sounds turned off. - Notification settings are done via userID. The pages/groups have their own user IDs that are in the registered user group. Unfortunately, that means we can't turn those off for when you log in as the page/group.
Pages/Groups can have widgets, profiles can't. To get to the menu, click "Actions" on the page/group wall, scroll to Manage. That will open the settings section. At the very end, you'll see "Widgets". Click it, then select "Create a New Widget".
You'll get a pop up window.
Title- What you want it to be called behind the scenes, so you'll know when looking at the Widget section what each one is.
Is it a block-
No- This will be shown in the left hand menu, underneath the Photos link.
Yes- This will be shown in the right hand menu. The Welcome box with all the current Helpdesk blogs on the right is a block widget.
If "NO" for block, these will show up.
Menu Title- What you want the actual title to be. Generally, if you do the Title and the Menu title the same, it's probably easier.
URL Title- Give your widget a title, so it has it's own URL for the site. Example- Title/Menu Title- User Tutorial. URL- tutorial
Icon- A teeny tiny picture to go in your menu section.
If "YES" for a block, you will see a text input box. Anything you input there will be set on the right side of the page. You can use HTML links as well.
Please note----Page FOUNDERS will see all widgets on a page in the settings for the page. Page ADMINS will only see widgets they personally have created in the settings for the page.